Only orders cancelled within 24 hours of purchase will receive a 100% refund.
After the 24 hour period, you may cancel your preservation anytime before shipping your flowers for a 50% refund. Once we have received your flowers, no refunds will be available.
Gift Cards: All gift cards purchased are non-refundable.
Personalized and Custom Items: Personalized or custom items are sold on an "as-is" basis and are not eligible for return or refund.
Clients may reschedule the arrival date of their flowers at any time without incurring extra fees. Clients may use their payment as a credit for any date in the future.